Cuets choice rewards program

Prices are subject to availability at the time of ticketing. Once your travel arrangements have been confirmed, the treatment of any routing changes, changes to travel dates, cancellations, "no-shows", additional charges such as any taxes, booking fees and any other charges will be solely at the discretion of the Reward Supplier or other third party and are not the responsibility of MBNA or Kognitiv.

Cancellations or reservation changes may be subject to additional charges from the Reward Supplier or the Rewards Centre. Reward Supplier policies may vary from time to time and may differ among Reward Suppliers. Other travel service providers may have access to exclusive arrangements that are not available for booking through the Rewards Centre.

The Rewards Centre will not price match against any other travel service providers. The Rewards Centre is unable to book any non-commission travel, including net rates, time-shares, or travel offered by independent travel suppliers like Bed and Breakfasts. You and your travel companions are responsible to ensure that you have in your possession, on departure and as otherwise required, all necessary travel documents as required by applicable law.

Where ticketing is made using electronic tickets, information will be sent to your e-mail address. Otherwise, any travel documents provided by the Reward Supplier will be sent to the address on file. It is your responsibility to check with the applicable Reward Supplier for all estimated departure times and arrival times, as well as appropriate check in times.

Merchandise where applicable The Rewards Program online catalogue the "Catalogue" includes a broad range of merchandise and gift cards and other rewards options for redemption.

Merchandise Pricing. Prices for items in the Catalogue will be expressed in Points. Merchandise Availability. Reward Suppliers change models, specifications, patterns, and pricing from time to time, and on occasion it may be necessary to substitute items. MBNA reserves the right to change the corresponding Points to reflect these changes.

If a suitable substitute cannot be found, The Rewards Centre will advise you that a new selection is necessary. Within 15 days of your receipt of substituted merchandise, you may return the substituted merchandise at no cost if the substituted item is not acceptable to you. Reward Suppliers have the right to change or discontinue models at any time and without prior notice. Prices are subject to change without notice. Merchandise Delivery. Delivery of merchandise orders typically takes four to six weeks from our receipt of your order, but remember to order early for holidays and special occasions.

Multiple orders may not always be shipped together. You may receive several shipments to complete your order. Merchandise Returns. Check the contents of your merchandise shipment immediately upon receipt of your order. Do not sign for the package, but refuse the shipment if there is any apparent damage. Sign only for the number of cartons and items received in good condition. If, after opening a package, you discover damaged merchandise or missing parts, you may contact the Rewards Centre at 1.

You will receive instructions for handling the return of the defective merchandise. Returned merchandise must be returned unused and in its original packaging within 30 days of initial shipment.

After 30 days, any issues with merchandise must be resolved in accordance with the manufacturer's warranty. Go to the "My Profile" tab on the top banner of the page and select "Add an account to my list". The MBNA online banking enrollment process will require that you go through a process to verify your identity online. This will be done via the Two-Step Verification process. Two-Step Verification is an enhanced system to verify your identity online, replacing the older system of authentication questions, such as the make of your first car or your mother's maiden name.

Instead, Two-Step Verification uses a unique security code that we send to your mobile device or landline by text or voice message. For additional information, click here. Great news! The mobile app lets you do many of the same tasks as the MBNA Online Banking website, such as updating your personal information, viewing your monthly statement and up-to-the-minute transactions, and much more.

Click here for more information. Starting October 1, , only paper statements will be issued. In order to re-enroll to receive eStatements, after successfully enrolling in MBNA Online Banking , please log in and check your statement preference on the "My Accounts" page. Select the " Change paper statement preference " link in the " View account services " tab and follow the steps to provide your consent. We recommend you do this as soon as possible in order to enjoy the convenience of paperless statements.

If you enrol in MBNA Online Banking, you can also choose to receive access to your statements electronically rather than on paper.

To receive your statements online, log in to your Online Banking account after November 12, , select the " Change paper statement preference " link in the " View account services " tab and follow the steps to provide your consent. If not, you'll be required to set up a new TBID to access your account by phone. If you had an Authorized Contact registered to your account, please contact us at 1. Your secondary cardholder will become an Authorized User on your account.

As an Authorized User, they will have similar access to your account as they do today, but there will be some differences. Please refer to the Authorized User capabilities tab for details. Your Authorized User s will now have additional access to your account online and over the phone. Please refer to the Authorized User capabilities tab for further details.

If you are the Primary cardholder on the account and you do not want your Authorized User s to have this level of access, simply contact us at any time to have them removed. If you have a credit balance on your account, which means that the bank owes you money because you have overpaid your account or received a refund to your card, and there is no activity on your account for 12 consecutive months, the inactive credit balance fee will be charged to your account.

For more information about how disputes are handled, click here. To learn how to set up your card, please click here. If you decide to close the Account, the optional balance protection insurance will continue to be active until the outstanding balance is paid in full. No, you will keep all of your Choice Rewards Points and you will continue to be able to redeem them at the same rate. You can also continue to redeem for the same options including travel, merchandise, gift cards and cashback.

Yes, you will continue to earn Choice Rewards Points at the same rate that you do today, and the earning cap on points for each calendar year if any remains the same. Great News! You will now only need one username and password to view your credit card account and your rewards points online.